May 7th, 2019
Transform Your Collections Processes And The Services You Can Offer To Customers
Increase Collection Rates And Efficiency
Gaining accurate and up-to-date insight into your customers’ financial position can be a challenge if you rely on self-asserted affordability or paper bank statements in telephone interview assessments. Our real-time financial data and analytics service provides the most reliable information, direct from the customer’s online bank account, to help your collections team:
- Get an instant view of income and expenditure for affordability assessment
- Optimise repayment plans to increase collection rates
- Make faster collections by identifying multiple payment windows
- Increase operational efficiency by reducing interview call time
- Demonstrate a fair collections policy for your customers
Learn how: Book a DirectID demo today.
Income & Expenditure
Income and expenditure so you can drill down into different spend areas with your customer to develop a greater understanding of their financial position.
Profile a customer’s monthly balances, showing payroll hits and other repetitive credits to find the best windows during the month to collect payments.
Use 3-12 months of bank transactions for cash flow assessment, to help you really understand their ability to repay.
The Dashboard allows operations agents view customers’ bank statements and analytics in real-time.
Quick and easy for customers to share their bank statements securely, ‘read-only’ and all online in seconds.
Sample DirectID Reports
eMoney Union – DirectID Case Study
Learn how eMoney Union improved credit risk assessment accuracy, reduced 75% of fraud attempts and demonstrates responsible lending with the FCA using DirectID.
Faster, Fairer Credit
Fair Finance is a social business lending to the financially excluded. CEO Faisel Rahman shares how DirectID helps make fairer, faster decisions and grant credit where it is needed most.
Other user cases.
Increase Conversion And Retention With DirectID Underwriting Software DirectID reduces dropout and increases retention by removing demands on the customer to provide documents like bank statements and pay-stubs. Bank Verification, Payment Account Confirmation and...
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