Make a valuable contribution
DirectID is a Global Credit Risk Platform that is redefining the industry for both lenders and their consumers by leveraging real-time bank data. Our platform leverages Open Finance and bank statement data to help our customers throughout the credit risk lifecycle from onboarding through to collections & recoveries.
We are a growing company, and we recognise we are not just building world-class products, we are also seeking to build a world-class team and a set of sustainable practices that will continue to deliver value as we scale. We believe that the best work comes from cross-functional, self-organising, and diverse teams that take ownership of their processes and practices.
Working within our Customer Success Team in Edinburgh for DirectID, you will be an integral part of The ID Co. as we strive to help our customers achieve their goals.
The Customer Success team is focused on helping customers from onboarding, through launch and during their journey with DirectID. As a Customer Success Manager you will be working directly with our customers, supporting them during their onboarding, implementation and long term partnership while sharing best practice and insight from the industry.
The role requires someone who is a sharp and experienced account manager, passionate about helping customers, creating strong relations, someone who has a passion for helping people, creative thinking, the ability to forecast what customers might be looking for and a strong desire to learn about the product.
YOU NEED TO HAVE.
WOULD ALSO LIKE.
To apply for this position, please click HERE
Learn more about Careers at DirectID
This is no ordinary team hired to fill seats. We have assembled a world leading team to build products at the bleeding edge of the financial revolution – and we’re winning.
Want to join us?